If you’re a small business owner then you are very well aware of many of the problems that you encounter on a day to day basis when trying to run a small business. It ain’t easy is it? Especially if you have employees cannot get pretty difficult. On top of that customers who are always right can make life less than pleasurable that times. Yes the small business owner has to contend with a lot more than the average Joe who works in the office knows about. If it was easy everybody would do it. But then the small business owner can also reap all of the rewards for his hard work is that of giving all of his hard work for somebody else to reap all of the rewards.
It’s most likely the 80/20 rule regarding good customers too bad customers it seems like about one-fifth of them tend to be kind of problematic maybe it’s one tenth. But if you’re anything like me that small portion of hard to deal with customers really takes a lot of effort and time and makes running the business a lot more difficult. So are there any tricks to handling customers like this. I think the true answer is yes and no. Some people are just not going to be cooperative realistic or even have a heart. So with those you may just be better off cutting your ties with them and moving on to a different customer. I have had customers who are so demanding an unreasonable so as to call on a Sunday morning at 8 o’clock or Sunday evening at 9 o’clock thinking that I should be available to them for their service. Well I can tell you that no matter how muchContinue reading →